FAQs

FAQ – GearlyStore

Find answers to the most common questions about shopping with us.

1. How long does delivery take?

Delivery takes 5–7 business days after processing.

2. Do you offer Cash on Delivery (COD)?

Yes! COD is available for most locations in India.

3. What if I receive a damaged or defective product?

Simply email us at support@gearlystore.store with your Order ID and photos/videos. We will replace or refund the product.

4. Can I cancel my order?

Orders can be cancelled within 6 hours of placing them. After shipment, cancellations are not possible.

5. Do you ship all over India?

Yes, we ship across India through trusted courier partners.

6. How do I track my order?

Once shipped, you will receive a tracking link via email (and SMS if provided).

7. Are the products covered by warranty?

Some items may include a manufacturer warranty. For product-specific questions, contact support.

8. How do I contact customer support?

Email: support@gearlystore.store
Response time: 24–48 hours